(4.0 / 5)2+ Ratings

Aegean Airlines Reviews

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Overall Rating

4.0

2 Reviews

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About Aegean Airlines

en.aegeanair.com is the official website of Aegean Airlines, the flag carrier of Greece and the largest Greek airline by total number of passengers carried, number of destinations served, and fleet size. The website provides various services, including booking flights, checking flight schedules, and offering travel information and special assistance for passengers. It also includes features like the Aegean App for enhanced travel experiences and additional services such as frequent flyer programs and airport lounges.

Aegean Airlines Pros & Cons

Pros:

Access to Greece: Aegean Airlines provides a convenient way to travel to Greece, which is a significant advantage for those planning to visit the country.
Digitalized Checking and Boarding: The airline has a well-organized digital system for checking and boarding, which is praised for its efficiency.
In-flight Meals: The in-flight meals are highly valued by passengers, offering a variety of options.

Cons:

Customer Service: The airline has been criticized for its poor customer service, with many users expressing dissatisfaction with the lack of consideration for passengers and the inflexibility of staff when mistakes occur.
Delays: Delays are a common issue, with many passengers experiencing significant delays, which can compromise connections and overall travel experience.
Luggage Issues: There have been reports of luggage being mishandled or lost, with some passengers experiencing difficulties in resolving these issues.
Booking Website Issues: The booking website is often described as laggy, slow, and confusing, which can make the booking process frustrating.
Staff Inexperience: Some passengers have reported encountering inexperienced and indifferent staff, which can lead to a poor overall experience.

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Aegean Airlines Customer Reviews (2)

0/5

Anna Drescher

Verified Buyer

Jul 24, 2024

Oliver Law

Verified Buyer

Jul 23, 2024

Aegean Airlines Customer’s Q&A

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Aegean Airlines Features and Benefits

Key Features and Benefits of Aegean Airlines:

Business Class Experience:
- Free Ticket Changes: No rebooking fees for ticket changes.
- Wi-Fi Onboard: Enjoy Wi-Fi during your flight.
- Airport Priorities: Dedicated priority counters, fast track lane at security check, and priority baggage pick-up.
- Extra Baggage Allowance: 2 checked bags up to 32kg and 2 cabin items (1 personal and 1 carry-on up to 13kg).
Seat Selection:
- Advance Seat Selection: Choose your seat type in advance, including Extra Legroom, Standard, and Up Front seats.
- Fare-Based Seat Selection: Different fare types offer varying levels of seat selection flexibility, such as Light, Flex, Family, and ComfortFlex fares.
Miles+Bonus Program:
- Earn and Redeem Miles: Collect miles and redeem them for flights, upgrades, and other benefits.
- Status Tiers: Blue, Silver, and Gold tiers offer various benefits, including seat upgrades, lounge access, and extra baggage allowance.
Aegean App:
- Flight Management: Access essential flight information, check-in, and manage your Miles+Bonus account.
- Notifications: Receive updates on departure gates and times, as well as push notifications for Miles+Bonus status.
Additional Services:
- Add Baggage: Purchase extra baggage allowance.
- Add Fast Track: Use fast track lanes at security checks.
- Upgrade Seat to Business Class: Upgrade to Business Class for a more premium experience.
Loyalty Program Benefits:
- Discounts: 15% discount on ticket prices for registered Miles+Bonus members.
- Free Extra Baggage: Use a voucher for free extra baggage up to 23kg.

These features and benefits aim to enhance the travel experience by offering flexibility, comfort, and rewards for frequent flyers.

Aegean Airlines Pricing

Aegean Airlines' pricing varies based on the route, travel class, and fare type. Here are some key points:

Flights from the United States to Athens:
- Economy class fares start from €612.51 for flights departing from New York/Newark (EWR) to Athens (ATH) on specific dates.
General Fare Conditions:
- Economy class fares can vary depending on the departure date, with prices ranging from €613 to €796 for one-way flights from New York/Newark (EWR) to Athens (ATH).
- There are different fare types, including Light/Flex, Family, and Business, each with its own set of conditions and pricing.
AEGEAN Pass:
- The AEGEAN Pass offers a fixed price for multiple flights, customizable to individual needs. The pass includes one-way flights and allows for unlimited ticket changes within 12 months of purchase.

For precise pricing, it is recommended to check the Aegean Airlines website or use their baggage calculator for additional baggage fees.

Aegean Airlines FAQs

Aegean Airlines Alternatives

Based on the provided sources, the top alternatives to Aegean Airlines in Greece include:

Sky Express - Known for its domestic economy class service and competitive pricing, although it lacks a strong online presence and app.
Olympic Air - Part of the Aegean Airlines group, offering reliable service but with some differences in operations.
EasyJet - A major international low-cost carrier with significant presence in Europe.
Ryanair - A budget airline with a strong presence in Europe, known for its efficiency and low fares but with strict check-in policies and additional fees.
ESky - Another Greek airline competing in the domestic and regional markets.

These airlines offer varying levels of service and pricing, making them suitable alternatives depending on specific needs and preferences.